SITizens Learning Credits


Online usage amongst the populace has grown in recent years and continues to grow aggressively. Now, businesses want to obtain information and derive value from consumer data. This module will apprise students about the various kinds of relevant information on the World Wide Web. This module will also focus on basic techniques for managing the data extracted from web traffic analysis, social media analysis and end-user behaviour. In addition, there will be hands on session on using SQL for database management. Lastly, the module will delve into using analytics for understanding insights from data

Teaching Team

What You’ll Learn

Web Architecture
  • Fundamentals of the technical architecture of the internet and the World Wide Web (websites, IP addresses, protocols, domain names etc.)
Databases and Structured Query Language (SQL)
  • The fundamentals of the Relational model for data, Entity Relationship diagrams, database tables and queries
Web Analytics
  • An introduction to Google Analytics, Facebook Analytics and insights, YouTube Analytics

Who Should Attend

Marketing, Branding, Sales and Digital Transformation Executives, Managers and Directors from the services industries such as Hospitality, F&B and Retail


  • Knowledge of at least one programming language or web development language
  • Exposure to analytics and/or web development

SITizens Learning Credits (SLC) - Eligible Course

SIT Alumni: Before registering for courses, please activate your SITizens Learning Credits via the email sent by SIT Alumni Team, on behalf of SITLEARN Professional Development.

CLICK HERE TO APPLY (only for SIT Alumni)

Certificate and Assessment

A Certificate of Participation will be issued to participants who:
  • Attend 75% of the course; and
  • Undertake non-credit bearing assessment (during course).

A Certificate of Attainment for each module will be issued to participants who:

  • Attend at least 75% of each respective module; and
  • Participants who pass the Continuous Assessment.


Day 1 
Welcome and Registration
Introduction to Computer Hardware and the Internet 
Introduction to the World Wide Web
Tea Break
Fundamentals of Data Analytics 
Introduction to Data Analytics with Pivot Tables in Excel 
Introduction to Digital Web Analytics – Part 1: Theory
End of Day 1

Day 2
Introduction to Digital Web Analytics – Part 2: Facebook Insights, YouTube analytics
Introduction to Digital Web Analytics – Part 3: Google Analytics, Facebook Analytics
Tea Break
Fundamentals of Databases – Part 1
Fundamentals of Databases – Part 2
Team Project Discussion 
Team Project Feedback Session
End of Day 2

Day 3
Introduction to SQL
Hands on with MySQL
Tea Break
Advanced SQL Part 1
Advanced SQL Part 2
Team Project Discussion
End of Day 3

Day 4
Team Project Presentations - 1
Team Project Presentations - 2
Tea Break
Team Project Presentations – 3 / Quiz
Team Project Presentations – 4 / Advanced Topics in Data Analytics 
Advanced Topics in Digital Analytics 
Course Review
End of Day 3


Category Full Fee After SF Funding
Singapore Citizen (Below 40) / Singapore PR $2,889.00 $866.70
Singapore Citizen (40 & above) $2,889.00 $326.70
Non-Singaporeans $2,889.00 Not Eligible

  • All figures include GST. GST applies to individuals and Singapore-registered companies.
  • You can opt for either SF Series Funding or Mid-Career Enhanced Subsidy. Both cannot be combined.

» Learn more about funding types available

Terms & Conditions:

SkillsFuture Funding

In order to be eligible for the 70% training grant awarded by SkillsFuture, applicants (and/or their sponsoring organisations where applicable) must:
  1. Be a Singaporean Citizen or Singapore Permanent Resident
  2. Not receive any other funding from government sources in respect of the actual grant disbursed for the programme

SkillsFuture Mid-Career Enhanced Subsidy

To be eligible for the 90% enhanced subsidy awarded, applicants (and/or their sponsoring organisations where applicable) must:
  1. Be a Singaporean Citizen
  2. Be at least 40 years old
  3. Not receive any other funding from government sources in respect of the actual grant disbursed for the programme

SIT reserves the right to collect the balance of the programme fees (i.e. the potential grant amount) directly from the applicants (and/or their sponsoring organisations where applicable) should the above requirements not be fulfilled.

SIT reserves the right to make changes to published course information, including dates, times, venues, fees and instructors without prior notice.

Course Series

Modular Certification Courses - Future Hospitality Experience 

These modules are stackable towards a Modular Certification Courses - Future Hospitality Experience (PGCert in FHE) or can be taken individually as a single module as follows:

Core Module

  • FHE6001 Future Scenarios of Hospitality Experience
  • DSI6301 Design for Future Technologies
  • FHE6003 Digital Innovations for Integrated Media
  • FHE6004 Digital Advertising, Branding, Campaigning

Elective Modules
  • FHE6101 Fundamentals of Digital Web Analytics
  • DSI6102 Service Design with Serious Play
  • FHE6102 New Hospitality Design
  • DSI6201 Creative Entrepreneurship
  • DSI6403 Systems Thinking and Scenario Planning
  • FHE6105 Crisis and Risk Management for Hospitality Industry
  • FHE6106 Revenue Optimisation and Ancillary Revenues

There are a total of 11 credit-bearing modules, of which there are 4 core modules, and a choice of 4 out of 7 elective modules to meet the 24 credits requirements for the PGCert in Future Hospitality Experience. Candidates who complete 8 modules (4 core modules and 4 elective modules) totalling 24 credits with a minimum CGPA of 2.5 will be awarded the Postgraduate Certificate in Future Hospitality Experience by SIT.

SITizens Learning Credits

Key Info

Venue SIT@Dover, 10 Dover Drive S138683
Time 09:00 AM to 06:00 PM
Date 22 Feb 2021 (Mon) to
25 Feb 2021 (Thu)
Registration is Closed.

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