Overview
The Covid-19 crisis among other crises have demonstrated their severe impact on many businesses, including the hospitality industry which has been heavenly affected. Businesses must be prepared not only to face such crises but also to act on it. This module seeks to apprise participants of the concept of crisis and risk management in the context of the hospitality industry in order to assist them to deal pro-actively with such crises.
This 3-day workshop will provide participants with the required knowledge and skills in “Crisis and Risk Management’. The workshop will focus on Crisis and Risk Management planning, post- and recovery crisis management practices and outlining ways to use business tactics to avoid and deal with revenue losses, whilst optimizing revenue potential in the crisis & post-crisis times. Hands-on practical will be conducted to complete the didactic teaching.
What You’ll Learn
- Crisis and Risk Management Overview and Implications
- Pre- and Post-Crisis Crisis Management
- Risk Management
- Recovery Strategies
Who Should Attend
- Managers in Service Industries, Head of Departments
- Marketers in Service Industries
- Hospitality Graduates
SITizens Learning Credits (SLC) - Eligible Course
SIT Alumni: Before registering for courses, please activate your
SITizens Learning Credits via the email sent by SIT Alumni Team, on behalf of SITLEARN Professional Development.
CLICK HERE TO APPLY (only for SIT Alumni)
Certificate and Assessment
A Certificate of Participation will be issued to participants who:
- Attend 75% of the course
- Undertake non-credit bearing assessment (during course)
A Certificate of Attainment for each module will be issued to participants who:
- Attend at least 75% of each respective module; and
- Participants who pass the Continuous Assessment
Schedule
Day 1
| Crisis and Risk Management Overview and Implications |
| Pre-Crisis Management, Planning (1) |
|
Day 2
| Post-Crisis Management, Objectives, Tactics and Tools |
| Risk Management, Objectives, Tactics and Tools |
Day 3
| Risk Management, Objectives, Tactics and Tools |
| Recovery Strategies and Tactics |
| Project Work |
|
Fees
| Category |
Full Fee |
After SF Funding |
After SF Mid-Career
Enhanced Subsidy |
Singapore Citizen (Below 40) /
Singapore PR |
$2,889.00 |
$866.70 |
Not Eligible |
| Singapore Citizen (40 & above) |
$2,889.00 |
$866.70 |
$326.70 |
| Non-Singaporeans |
$2,889.00 |
Not Eligible |
Not Eligible |
Note:
- All figures include GST. GST applies to individuals and Singapore-registered companies.
- You can opt for either SkillsFuture Funding or Mid-Career Enhanced Subsidy. Both cannot be combined.
Learn more about funding types available
Terms & Conditions:
SkillsFuture Funding
To be eligible for the 70% training grant awarded, applicants (and/or their sponsoring organisations where applicable) must:
- Be a Singaporean Citizen or Singapore Permanent Resident
- Not receive any other funding from government sources in respect of the actual grant disbursed for the programme
SkillsFuture Mid-Career Enhanced Subsidy
To be eligible for the 90% enhanced subsidy awarded, applicants (and/or their sponsoring organisations where applicable) must:
- Be a Singaporean Citizen
- Be at least 40 years old
- Not receive any other funding from government sources in respect of the actual grant disbursed for the programme
SIT reserves the right to collect the balance of the programme fees (i.e. the potential grant amount) directly from the applicants (and/or their sponsoring organisations where applicable) should the above requirements not be fulfilled.
SIT reserves the right to make changes to published course information, including dates, times, venues, fees and instructors without prior notice.
Course Series
Modular Certification Courses - Future Hospitality Experience
These modules are stackable towards a Modular Certification Courses - Future Hospitality Experience (PGCert in FHE) or can be taken individually as a single module as follows:
Core Module
- FHE6001 Future Scenarios of Hospitality Experience
- DSI6301 Design for Future Technologies
- FHE6003 Digital Innovations for Integrated Media
- FHE6004 Digital Advertising, Branding, Campaigning
Elective Modules
- FHE6101 Fundamentals of Digital Web Analytics
- DSI6102 Service Design with Serious Play
- FHE6102 New Hospitality Design
- DSI6201 Creative Entrepreneurship
- DSI6403 Systems Thinking and Scenario Planning
- FHE6105 Crisis and Risk Management for Hospitality Industry
- FHE6106 Revenue Optimisation and Ancillary Revenues
There are a total of 11 credit-bearing modules, of which there are 4 core modules, and a choice of 4 out of 7 elective modules to meet the 24 credits requirements for the PGCert in Future Hospitality Experience. Candidates who complete 8 modules (4 core modules and 4 elective modules) totalling 24 credits with a minimum CGPA of 2.5 will be awarded the Postgraduate Certificate in Future Hospitality Experience by SIT.
