Overview
In these unprecedented times of crisis, businesses have to constantly adapt to new business environments, trade wars and rapidly changing customer expectations. The goal of a business must not only optimise revenues by re-focussing on customers, stakeholders, processes, and costs but also be able to identify untapped revenue opportunities.
This 2-day workshop seeks to apprise participants of the concept of revenue optimisation & ancillary revenues in the context of service industries to optimize business performance. The workshop will focus on identifying potentials, planning, implementing, and evaluating. Hands-on practical session will be conducted on both days to complete the didactic teaching.
What You’ll Learn
- Principles of Revenue Optimisation
- Applying and implementing Revenue Optimisation Practice
- Identifying Ancillary Revenue Opportunities and best practice
Who Should Attend
- Managers in Service industries, Head of Departments
- Marketers in Service industries
SITizens Learning Credits (SLC) - Eligible Course
SIT Alumni: Before registering for courses, please activate your
SITizens Learning Credits via the email sent by SIT Alumni Team, on behalf of SITLEARN Professional Development.
CLICK HERE TO APPLY (only for SIT Alumni)
Certificate and Assessment
A Certificate of Participation will be issued to participants who
- Attend 75% of the workshop; and
- Undertake non-credit bearing assessment (during course)
Schedule
| Day 1 |
| Welcome and Registration |
| Topic 1: Revenue Optimisation, overview and the principles |
| Tea Break |
| Topic 2: Revenue Optimisation, strategy, tactics and tools (1) |
| Lunch |
| Topic 2: Revenue Optimisation, strategy, tactics and tools (2) |
| Tea Break |
| Topic 2: Implementation of RO (training, yield culture, customer & employee acceptance etc.) |
| End of Day |
| Day 2 |
| Welcome |
| Topic 3: Ancillary Revenues, intro and overview |
| Tea Break |
| Topic 3: Revenue Optimisation, strategy, tactics and tools (1) |
| Lunch |
| Topic 3: Revenue Optimisation, strategy, tactics and tools (2) |
| Tea Break |
| Topic 3: Ancillary Revenues, application and best practice |
| End of Day |
Fees
| Category |
Full Fee |
After SF Funding |
Singapore Citizen (Below 40) /
Singapore PR |
$1,712.00 |
$513.60 |
| Singapore Citizen (40 & above) |
$1,712.00 |
$193.60 |
| Non-Singaporeans |
$1,712.00 |
Not Eligible |
Note:
- All figures include GST. GST applies to individuals and Singapore-registered companies.
- You can opt for either SF Series Funding or Mid-Career Enhanced Subsidy. Both cannot be combined.
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Learn more about funding types available
Terms & Conditions:
SkillsFuture Series Course Funding
In order to be eligible for the 70% training grant awarded by SkillsFuture, applicants (and/or their sponsoring organisations where applicable) must:
- Be a Singaporean Citizen or Singapore Permanent Resident
- Not receive any other funding from government sources in respect of the actual grant disbursed for the programme
SkillsFuture Mid-Career Enhanced Subsidy
To be eligible for the 90% enhanced subsidy awarded, applicants (and/or their sponsoring organisations where applicable) must:
- Be a Singaporean Citizen
- Be at least 40 years old
- Not receive any other funding from government sources in respect of the actual grant disbursed for the programme
SIT reserves the right to collect the balance of the programme fees (i.e. the potential grant amount) directly from the applicants (and/or their sponsoring organisations where applicable) should the above requirements not be fulfilled.
SIT reserves the right to make changes to published course information, including dates, times, venues, fees and instructors without prior notice.
