Overview

Reader usability in technical documents is important to ensure that the documents are easily accessible to users. ISO 9241-11 further reiterates that usability is dependent on users finding the documents effective, efficient and satisfying.

The 1-day workshop will introduce techniques to enhance reader usability in two types of commonly used documents, standard operating procedures and investigation reports. The skills learnt in writing these two documentations could be applied in other technical documents of similar genre and purposes. Participants will engage in writing individually and in pairs, and in providing feedback to enhance their writing skills

Teaching Team

What You’ll Learn

What is reader usability
As a reader: 4 Techniques to enhance reader usability in standard operating procedures
  • Deciding what information to focus on
  • Structuring data for fast comprehension
  • Reading efficiently to perform procedures
  • Identifying safety issues

As a writer: 4 Techniques to enhance reader usability in standard operating procedures (SOPs)
  • Writing for specific readers vs self
  • Deciding what information to include
  • Structuring data for fast comprehension
  • Writing clearly and concisely

Investigation reports vs SOPs
  • Writing for specific readers vs self
  • Deciding what information to include
  • Structuring data for fast comprehension
  • Writing clearly and concisely

Investigation reports vs SOPs
  • Writing an investigation report
  • Deciding what information to include
  • Structuring data for fast comprehension
  • Writing clearly and concisely

Who Should Attend

  • Engineers
  • Executives and Managers working in Engineering and Technical fields

SITizens Learning Credits (SLC) - Eligible Course

SIT Alumni: Before registering for courses, please activate your SITizens Learning Credits via the email sent by SIT Alumni Team, on behalf of SITLEARN Professional Development.

CLICK HERE TO APPLY (only for SIT Alumni)
 

Certificate and Assessment

A Certificate of Participation will be issued to participants who: 
  • Attend at least 75% of the workshop
  • Undertake non-credit bearing assessment during the workshop

Schedule

Topics
Welcome and registration
What is reader usability
As a reader: 4 Techniques to enhance reader usability in standard operating procedures
  • Deciding what information to focus on
  • Structuring data for fast comprehension
  • Reading efficiently to perform procedures
  • Identifying safety issues 
Tea Break
As a writer (individually): 4 Techniques to enhance reader usability in standard operating procedures (SOPs)
  • Writing for specific readers vs self
  • Deciding what information to include
  • Structuring data for fast comprehension
  • Writing clearly and concisely
Lunch
Investigation reports vs SOPs
  • Writing for specific readers vs self
  • Deciding what information to include
  • Structuring data for fast comprehension
  • Writing clearly and concisely
Tea Break
In pairs, writing an investigation report
  • Writing for specific readers vs self
  • Deciding what information to include
  • Structuring data for fast comprehension
  • Writing clearly and concisely
Quiz/ Q&A
End of Day


 

Fees

Category Full Fee After SF Funding After SF Mid-Career
Enhanced Subsidy
Singapore Citizen (Below 40) /
Singapore PR		 $856.00 $256.80 Not Eligible
Singapore Citizen (40 & above) $856.00 $256.80 $96.80
Non-Singaporeans $856.00 Not Eligible Not Eligible
Note:

•    All figures include GST. GST applies to individuals and Singapore-registered companies.
•    You can opt for either SkillsFuture Funding or Mid-Career Enhanced Subsidy. Both cannot be combined.

» Learn more about funding types available

Terms & Conditions:

SkillsFuture Course Funding

To be eligible for the 70% training grant awarded, applicants (and/or their sponsoring organisations where applicable) must:

1.    Be a Singaporean Citizen or Singapore Permanent Resident
2.    Not receive any other funding from government sources in respect of the actual grant disbursed for the programme

SkillsFuture Mid-Career Enhanced Subsidy

To be eligible for the 90% enhanced subsidy awarded, applicants (and/or their sponsoring organisations where applicable) must:

1.    Be a Singaporean Citizen
2.    Be at least 40 years old
3.    Not receive any other funding from government sources in respect of the actual grant disbursed for the programme

SIT reserves the right to collect the balance of the programme fees (i.e. the potential grant amount) directly from the applicants (and/or their sponsoring organisations where applicable) should the above requirements not be fulfilled.

SIT reserves the right to make changes to published course information, including dates, times, venues, fees and instructors without prior notice.

Key Info

Venue SIT@Dover, 10 Dover Drive S138683
Time 09:00 AM to 06:00 PM
Date 07 Aug 2020 (Fri)
Registration is Closed.

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